Privacy Policy

Casoola Casino is committed to protecting your personal data.

Data Collection and Use

We collect information from you when you create an account, make a deposit, place bets or use our services. We also collect technical details such as device type, browser version and login history for security purposes.

• Account creation: name, email address, password (encrypted), username.
• Deposits: currency, amount deposited.
• Betting activities: stakes placed, wins, losses.
• Technical data: IP addresses, browsers used to access the site.

Purpose of Data Processing

We process your personal data for several purposes:

• To manage your account and provide our services (e.g., sending you emails about promotions or news).
• To perform our contractual obligations with you.
• For security reasons, such as fraud prevention and protection against abuse.

How Your Data is Stored

We use industry-standard data storage methods to protect your information. We have implemented technical measures to safeguard your personal data:

• All communication between the browser and our servers uses secure sockets layer (SSL) encryption.
• Access to your account is controlled with two-factor authentication.

Who Can Access Your Data

We may share some of your personal information with third parties for specific purposes such as security, performance or business operations. Some of the recipients are:

• Security and law enforcement agencies
• Banking institutions (excluding sensitive banking details)
• IT service providers
• Marketing companies (in a de-identified format)

Data Storage Locations

We use servers located in secure facilities around the world to store your data. Some locations include:

Europe, particularly EU countries under GDPR guidelines for personal data control and transparency.

USA Other areas protected by international standards similar to European privacy regulations.

Legal Bases for Data Processing

The legal bases we rely on to process your personal data are as follows:

• Article 6(1)(b) of the GDPR – processing necessary for our contractual obligations with you
• Article 6(1)(c) of the GDPR – processing is necessary for us to comply with a legal obligation
• Article 9(2)(j) of the GDPR - processing relates to necessary steps before entering into a contract

Your Rights Under Data Protection Laws

You have rights under data protection laws, including but not limited to:

• Right to request access to your personal data (GDPR Art. 15)
• Right to correct inaccurate or incomplete personal data (GDPR Art. 16)
• Right to erase your personal data if conditions for erasure are met
• Right of restriction of processing: in certain circumstances, you can limit the purposes and methods we use when handling your information.
• Right to object to processing: objecting may lead to the suspension or cessation of our services.

Withdrawal Consent

You have the right to withdraw your consent at any time by contacting us via email.

Contact Us

If you would like more information about how we process your personal data, please contact our Data Protection Officer by sending an e-mail.